Get Help With Showcase

Knowledge Base

Explore the Showcase Knowledge Base for helpful articles, how-to pages, and answers to frequently asked questions.

You’ll also find surprisingly infrequently asked questions and some downright oddball and curly lines of enquiry.

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For help 24 hours a day, please email us at

Yes, we respond to all helpdesk emails within 24 hours. Guaranteed!

For customers on the Showcase Enterprise Plan, we also provide telephone helpdesk services free of charge. Ask your Showcase Account Manager for your direct dial-in number if you don’t already have it.

If you’re not on our Enterprise Plan but would like access to a telephone helpdesk, please ask us about our $99 all-you-can-talk Telephone Helpdesk Supplement.